We’re here to help you keep your equipment up and running. We offer support for spare parts and consumables, so that you never have to worry about being left in the lurch. If you do need extra assistance, we can mobilise service engineers to provide on-site help and training.
Spares – After sales – Service
Minimise Downtime
Life-cycle
We also believe in helping our clients reduce their OPEX, which is why our product awareness allows us to investigate and suggest ways to streamline operations. We understand the importance of reliability, which is why we also assist in preventative maintenance programs to ensure the integrity of your operation.
Remote Support
Should you need remote assistance, we’ve got you covered there too. Our Global Bridge support tools allow us to provide remote site assistance so you can get the help you need no matter where you are.
Long experience - vast knowledge
A lifeline from the past to your future
Our aftermarket service draws from extensive knowledge and archives with relationships going back years, to deliver the correct spare parts and service where required.
Spare parts
- Dedicated team ready to assist in sourcing spare parts
- Rapid response, All enquiries are prioritised for quick turnaround
- Local storage for critical spares
Service
- Ability to resolve operational challenges and provide innovative solutions for improved performance
- Ability to provide alternative solutions where equipment is no longer available/obsolete
- Workshop facility for minor repairs, control/inspection and storage
Training
- Tech Trade can provide on site or in-house training providing education on all aspects of maintenance and service
Simple but effective order and expediting routines maintain a control on delivery.
Experience with customers digital purchasing tools for seamless process from enquiry to order.
Global Bridge
Real Time Assistance
Global Bridge was developed by Zeeco Europe to provide customer support in the field. Today, Tech Trade can offer this service to all of our customers.
- Portable solution which can quickly be mobilised to site.
- Comprises an AR Headset providing real-time audio and video communication.
- 4G router and WI FI ensures high speed communication.
- Intrinsically safe.
- Extended battery provides up to 8 hours portable power.
- Operators in the field communicate in real-time with our technical support teams which may be located anywhere in the world.
- Remote services can be provided for assistance on commissioning, start-up, training and fault finding/maintenance support.
Trading Partners
